Terms and Conditions

Effective Date: 23-06-2026

Welcome to Earthona Flavours Private Limited. By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

1. Company Information

Earthona Flavours Private Limited
GSTIN: 09AAJCE2598P1ZP

Registered Address:
House No. 174, Durga Nagar
Behind Shyam Public School, Jogi Nawada
Bareilly, Uttar Pradesh – 243006, India

Customer Support:
Email: earthona.flavours@gmail.com
Phone: +91 9311760600

2. Acceptance of Terms

By accessing, browsing, registering on, or purchasing from our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, our Privacy Policy, Refund & Return Policy, and any other policies published on the website.

3. Products and Services

Earthona Flavours Private Limited makes every effort to ensure that product descriptions, images, specifications, pricing, and availability are accurate. However:

• Product images are for illustrative purposes only.
• Actual product packaging, color, or appearance may vary.
• We reserve the right to modify, discontinue, or update products without prior notice.
• Product availability is subject to stock levels.

4. Pricing and Payments

• All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
• Applicable taxes, including GST, will be charged as per prevailing laws.
• Payments must be made through the approved payment methods available on the website.
• We reserve the right to cancel any order in the event of pricing errors, suspected fraud, or payment issues.

5. Order Acceptance and Cancellation

• An order confirmation does not guarantee acceptance of the order.
• We reserve the right to refuse or cancel any order at our sole discretion.
• Orders may be cancelled due to product unavailability, payment issues, inaccurate information, or suspected fraudulent activity.
• Customers may request order cancellation before dispatch. Once dispatched, cancellation may not be possible.

6. Shipping and Delivery

• Delivery timelines provided on the website are estimates and may vary depending on location, logistics, weather conditions, or other unforeseen circumstances.
• Earthona Flavours Private Limited shall not be liable for delays caused by third-party courier partners.
• Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy available on the website.

Approved refunds will be processed to the original payment method and are generally completed within 7 business days from approval.

8. User Responsibilities

Users agree:

• To provide accurate and complete information when placing orders or creating accounts.
• Not to misuse, disrupt, or interfere with the website's operation.
• Not to engage in fraudulent, unlawful, or harmful activities through the website.
• Not to copy, reproduce, distribute, or exploit website content without prior written permission.

9. Intellectual Property Rights

All content on this website, including but not limited to:

• Logos
• Trademarks
• Product names
• Images
• Graphics
• Text
• Website design

is the property of Earthona Flavours Private Limited or its licensors and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of website content is prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, Earthona Flavours Private Limited shall not be liable for:

• Indirect, incidental, or consequential damages.
• Loss of profits, revenue, data, or business opportunities.
• Delays or interruptions caused by technical failures, internet issues, or third-party services.

Our total liability shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim.

11. Disclaimer

The information provided on this website is for general informational and commercial purposes only.

While we strive to maintain accurate and up-to-date information, we make no warranties regarding:

• Accuracy
• Completeness
• Reliability
• Availability

of the website, products, or services.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Force Majeure

Earthona Flavours Private Limited shall not be held responsible for any failure or delay in performance resulting from events beyond our reasonable control, including but not limited to:

• Natural disasters
• Floods
• Fires
• Pandemics
• Government restrictions
• Strikes
• Transportation disruptions
• Internet or communication failures

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Bareilly, Uttar Pradesh.

15. Changes to Terms and Conditions

Earthona Flavours Private Limited reserves the right to modify these Terms and Conditions at any time without prior notice.

Any updates will be posted on this page, and continued use of the website after such changes constitutes acceptance of the revised terms.

16. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Earthona Flavours Private Limited
House No. 174, Durga Nagar
Behind Shyam Public School, Jogi Nawada
Bareilly, Uttar Pradesh – 243006, India

Email: earthona.flavours@gmail.com
Phone: +91 9311760600